At UPSTREAK INC, your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, place an order, or interact with our services. We comply with all applicable privacy laws, including the California Consumer Privacy Act (CCPA) and other U.S. state privacy regulations.

1. Information We Collect

  • Contact Information: Name, email address, phone number, billing and shipping addresses
  • Order Details: Product selections, transaction history
  • Uploaded Content: Fingerprints, images, or custom text submitted for personalized products
  • Communication Data: Messages, inquiries, or customer support conversations
  • Technical Data: IP address, browser type, device information, referral URLs, and site usage data

We do not store credit card information. All payments are securely processed via trusted third-party providers.

2. How We Use Your Information

  • To fulfill and deliver orders
  • To process payments
  • To create and customize jewelry
  • To provide customer support
  • To send updates and emails
  • To improve our services and website
  • To comply with laws and regulations

3. Data Security

We use encryption, secure hosting, and access controls to protect your data.

4. Sharing Your Data

We only share your data with essential third parties like payment processors, shipping companies, and analytics providers. We do not sell or rent your personal information.

5. Your Rights (California Residents)

  • Right to know, access, and delete your data
  • Right to opt out of sale (we do not sell data)
  • Right to equal service

To exercise your rights, contact us at statodoro1@gmail.com.

6. Cookies and Tracking

We use cookies to personalize content and analyze traffic. You can manage preferences in your browser settings.

7. Data Retention

We retain data only as long as needed to provide our services and meet legal requirements.

8. Children's Privacy

We do not knowingly collect data from children under 13.

9. Updates

Policy updates will be posted here with a new effective date.